Return eligibility
Return requests should be made within the stated return window after delivery.
Items should be unused, in original condition, and accompanied by proof of purchase where required.
PawPack Plush
Refund Policy
We want customers to feel confident buying a product that is as expressive and gift-driven as the Ragdoll Cat Backpack.
How to request support
Please contact [email protected] before sending an item back.
Once the return is reviewed, instructions and the next steps will be shared by the support team.
Refund timing
Approved refunds are returned to the original payment method.
Processing times depend on the payment provider and may take several business days after approval.
Still deciding?
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